Verla

Terms of Use

Last updated: December 24, 2025

1. Agreement Acceptance and Explanation

Welcome to the AI education services provided by Lastmile Limited (hereinafter referred to as "the Company" or "we").

These Terms of Service (hereinafter referred to as "this Agreement") are a legal agreement between you (hereinafter referred to as "User" or "you") and the Company regarding your use of our website, software, and related AI tools (collectively, "Services"). By registering, logging in, or using the Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Agreement.

2. User Account

  • Registration Requirements: You must be 13 years of age or older to register. If you are a minor, you must use the service with the accompaniment and consent of a guardian.
  • Account Security: You should keep your account credentials safe. Any action taken through your account will be considered your own action.
  • Account Restrictions: Unless written permission is obtained, the account is for personal use only and may not be transferred, rented, or shared among multiple people.

3. Service Content and AI Disclaimer

  • Service nature: We utilize artificial intelligence technology to provide you with teaching assistance, content generation, and consulting advice.
  • Limitations of AI-generated content: You understand and acknowledge that AI-generated content ("output") may contain errors, be outdated, misleading or incomplete (i.e., "AI illusion").
  • Non-Professional Advice: All content provided in this service is for educational purposes only and does not constitute professional advice in the medical, legal, financial, or any other field. Please consult with experts in the relevant field before making any decisions based on AI recommendations.
  • Service Changes: Due to the rapid evolution of AI technology, we reserve the right to adjust, suspend or terminate certain functions at any time without prior notice.

4. Subscription, Fees, and Refund Policy

  • Subscription: Some features of this service require a paid subscription. By subscribing, you authorize us to automatically deduct payments periodically through third-party payment platforms such as Stripe.
  • Automatic renewal: Unless you cancel your subscription before the end of the current billing cycle, the service will be automatically renewed for the next cycle.
  • Refund Policy:
    • Given the high computational resource consumption involved in AI services, in principle, once the subscription is activated and actual records are generated, we will not offer refunds.
    • Special Refund Period: A full refund can only be requested within [X] hours after subscription and provided that the user has not incurred any AI-generated consumption.
  • Tax Information: Depending on the laws of your region, the subscription fee may include applicable Value Added Tax (VAT) or Goods and Services Tax (GST).

5. Intellectual Property and Content Ownership

  • User Content: You own all the input commands and the corresponding output generated by this service.
  • Company License: In order to provide, maintain and improve the services, you grant the company a worldwide, non-exclusive, royalty-free license to process and store your content.
  • Platform Assets: Apart from user-generated content, all code, design, branding, interface, and proprietary technology of this service belong to the company.

6. Prohibited Behaviors

Users are strictly prohibited from performing the following operations while using this service:

  • Using AI to generate pornographic, violent, hate speech, or content that violates the laws of any country;
  • Interfering with service operation or attempting to obtain our source code or model parameters through reverse engineering;
  • Using any automated scripts, crawlers, or malware to access the service;
  • Impersonating others or obtaining services through fraudulent means.

7. Limitation of Liability

To the maximum extent permitted by law, us, its affiliates, and employees shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of this service, including but not limited to loss of profits, loss of data, or failure to achieve the expected learning outcomes. Our total liability shall not in any event exceed the total amount you have paid us in the past 12 months.

8. Privacy Protection

We take your privacy very seriously. Please see our Privacy Policy for details on how we handle your personal information. This policy forms an integral part of this agreement.

9. Jurisdiction and Dispute Resolution

  • Applicable Law: The conclusion, performance and interpretation of this Agreement shall be governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China.
  • Dispute Resolution: Any dispute arising out of or relating to this Agreement shall first be settled amicably through negotiation between the parties; if such negotiation fails, the dispute shall be submitted to a court of competent jurisdiction in Hong Kong for adjudication.

10. Contact Information

If you have any questions about these terms, please contact us through email at [email protected]. We will review the issues involved as soon as possible and reply to you in a timely manner after verifying your identity.